Chart Learning Solutions
Chart Learning Solutions is a performance improvement company through online learning. They develop people in Leadership, Sales, Customer Service and Team Performance. The company has researched critical competencies and developed an education/training methodology which gives sustainable learning results. All soft skills courses are internationally award-winning, with awards from Brandon Hall. As an addition to their content they provide training for customers to become Certified Chart Coaches to reach outstanding learning results.
Through our partnership with Chart Learning Solutions, Go1 customers will now have access to award-winning Leadership, Sales & Customer Service training, available through the Go1 Content Hub.
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Resilience is a key skill everyone should work on improving. In this course you'll learn about the habits of resilient people. You will discover how you can improve your own resiliency to be better equipped to manage stress and overcome challenges.
It is vital that you know how to make a great first impression in professional settings in order to build strong business relationships. This course explores the importance of your word choices in creating great first impressions, and will teach you how to make the right language choices that will enable you to build long-term relationships.
The most important part of the sale is the close, where you get the commitment from the customer to buy your product or service. Effectively closing sales is a combination of common sense and good sales technique. This course will teach you how to close more sales by employing proven sales techniques throughout your sales process.
This course will help you to understand the six common excuses for unethical behavior and the three most pervasive ethical misconducts. Discover the ultimate guidelines for managing ethical conduct and how to show empathy, get the truth, and be sensible. Learn to focus on responsibility, respect and results for leading your business ethically.
CRM is a software or internet-based approach to managing customer contacts and relevant data. This will teach you how to ensure that your CRM will not fail with employees and how to select the correct CRM for your requirements.