Understanding your role as a customer service professional
Course

Understanding your role as a customer service professional

Skills Hub
Updated Aug 29, 2018

Many people perform customer service roles daily but don’t quite understand what being a customer service professional truly means. This course gives you all the answers you need about your role as a customer service professional.

This microlearning course comes with additional materials to help you implement the learning, including three key actions to take, a blueprint for self-coaching, and a simple infographic to remember the main points.