Interactive

Treating Customers Fairly - Finance

Elearning WMB

Updated Jan 08, 2019

Course Overview

This course covers what is ‘Treating Customers Fairly’ (TCF), the outcomes and how to handle related complaints. The course will last 15 minutes and there will be a quiz at the end to test your knowledge.

Target Audience

Business and corporate

Learning Objectives

What is ‘Treating Customers Fairly’ (TCF)?
The Outcomes from TCF
What is NOT TCF
How to handle related complaints

Duration

15 Minutes

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Elearning WMBGLOBAL

e-Learning WMB creates business focused courses which are each uniquely engaging, using video presenters in virtual learning worlds. The e-Learning WMB catalogue contains a diverse range of general business management topics, including Security, Functional Skills, HR, General Business Skills, Health and Safety, Hospitality, Housing and Construction and Media. Together, the bite-sized sessions (under one hour) and multimedia create better learning experiences, particularly in the topic of general business management. e-Learning WMB is a UK-based provider of HR Compliance content, which is available in the Go1 Content Hub and relevant globally.