The ten dimensions of service quality
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The ten dimensions of service quality

How to meet and exceed clients’ expectations.

Martina Tombolini
Updated May 06, 2021

Are you sure you're offering all-round quality service? Or sometimes when there's not much time available, do you overlook some detail? Is your customer... always right?

With this pill, you will learn the 10 dimensions of service, so you can manage any situation with professionalism and go beyond your customers' expectations.