The situational skills of the manager
Interactive

The situational skills of the manager

An effective, comprehensive analysis model to help you deal with complex situations.

Cegos Training
Updated Nov 20, 2018

When managers come face-to-face with a problem they must take into account all of the aspects involved (e.g. human corporate culture or social environment) and how these aspects interact. Now more than ever managers are confronted with complex situations where traditional troubleshooting methods are not applicable. Systems thinking enables you to address these complex situations effectively.

In addition to describing the theory of systems thinking this module will provide concrete answers to your operational problems.

This course will cover:

  • The basic principles of systems thinking.
  • Using systems thinking to assess a situation or conflict.
  • Managing different managerial situations effectively.

Target Audience

Experienced managers who want to master the basics of management.

Accreditation

PMI accreditation: earn 0.5 PDU points from PMI.