The 4 E's Of Effective Telephone Communication
Course

The 4 E's Of Effective Telephone Communication

This course will teach you a framework for effective telephone communication

Skills Hub
Updated Mar 26, 2019

The lack of facial expressions and body language makes telephone communication especially difficult. In this course, you'll learn a simple way of ensuring your telephone communication is on point by following the 4 E's.

This microlearning course comes with additional materials to help you implement the learning, including three key actions to take, a blueprint for self-coaching, and a simple infographic to remember the main points.