SIRXCOM001 Communicate in the workplace to support team and customer outcomes

You will be working in a team environment, interacting with suppliers, colleagues, and managers, and constantly welcoming and helping customers. As such, you must understand and adopt effective communication skills and techniques. You need to speak clearly and effectively, listen actively, and present positively in both face-to-face interactions and when utilising communication technologies.

This course is from Interaction's ready4retail range.