Welcome to the eleventh video in the "Selling at a Distance" series. If products and services simply sold themselves, organizations wouldn’t need salespeople at all! Even with today’s technology, the salesperson remains a critical driver of revenue. In this series, salespeople will learn how to master the new skills required to sell at a distance. In this video lesson, we cover the steps you need to complete to efficiently capture key elements of your sales call. This is an important distance selling technique, and one that will help you throughout the entire sales cycle.