Ross Campbell shares his experiences of creating and facilitating crisis scenario training in several ways, including rehearsing a crisis scenario, debriefing, listening, and communication. This is part of the "Crisis Management Mastery" series, which includes five powerful videos for any business developing their crisis management strategy. These programs are part of the larger "Insights and Strategies" series, in which psychologist Eve Ash talks with leading business professionals who have learned powerful lessons and share their experiences and strategies to achieve best practice.