This course is for managers who are looking to improve their management skills. It is particularly valuable to people who have been promoted recently or are considering going for promotion to a position that will require them to manage individuals or teams.
Learning Outcomes:
- Recognise the different types of management planning and the benefits of each
- Explain the role of organising at organisational level and individual job level.
- Recognise the difference between pulling and pushing as a leadership style, as well as the different ways of communicating and motivating staff.
- Identify the three steps of controlling.
