Recruiting High Achievers - Insights and Strategies Series

All organizations want high achievers, but don’t always hire the best people for the job. Senior Vice-president, Chief of Staff and Performance Officer at BOFI Federal Bank, Jan Durrans discusses with Eve Ash her tips for recruiting the best people. These include taking a holistic review of recruitment strategy (each element builds a more complete picture that allows you to come to your decision), sorting the problem-solvers from the problem bringers, asking probing questions and fact-checking interview candidates, and ensuring consistency of interview approach.

This program will help HR practitioners, and managers recruiting new staff or considering succession planning, to develop skills and expertise to select the best people for the right jobs and ensure consistency of all processes.

Key Learning Points

•    Holistic view of recruitment strategy

•    Attitudinal problems with new hires

•    Identify characteristics of high performers

•    Recruit problem solvers not problem bringers

•    Framing behavioral interview questions

•    Critical review of resume

•    Complete pre-hire assessments prior to interview

•    Confirm the resume details

•    Probe to uncover the real person

•    Probing & silence with behavioral questions

•    Differentiating high & low performers

•    Achieving consistency in interviews

•    Reference checking

•    Courteous follow-up

Target Audience

Executives and Managers

This program is one of the Insights and Strategies Series, featuring psychologist Eve Ash interviewing a range of experts and business leaders who share their experiences and practical strategies for achieving best practice.