Private Banking and Wealth Management: Client Retention and Development
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Private Banking and Wealth Management: Client Retention and Development

Intuition Publishing
Updated Sep 25, 2020

Client retention - holding on to existing clients - is crucial in the wealth management industry as it has a high economic value. We explain the importance of developing and retaining client relationships, describe the main reasons why clients defect from a wealth manager, and outline the methods for improving client retention rates.