Nonverbal Communication: 01. Defining Nonverbal Communication

When you see a series about nonverbal communication, you might assume it's going to be about body language, but nonverbal communication is much more than that. Our understanding of it has evolved in recent years due to extensive research, which we'll discuss in this series. The goal here is to help you better understand what people are saying through nonverbal communication, to align your own nonverbals with your intentions, and to use nonverbal communication to leverage success in the workplace. In this first program, we'll define nonverbal communication and all that encompasses it. It's not just body language and facial expressions, but also cultural and environmental conditions that you may not have previously considered.