Seeing progress is stirring for your team, says Colin McLaren, former homicide taskforce leader. Keep them powered with the use of visuals and results charts.
Course Overview
Colin McLaren and Eve Ash discuss the benefits of seeing results. Teams love visuals, says Colin, who uses large white boards, graphs and images to communicate a problem and its progress. Leaders should have a project or muster room, keep confidentiality and acknowledge team members’ contributions on the ever-burgeoning charts and display boards. These might be a photo or a stat or an aerial shot that clinches the answer. Above all, always believe in your team’s success.
Key Learning Points
Motivate your team with visuals:
Start off with a briefing board that spells out the problem
Put up another board that spells out how you’ll solve it, the logistics needed (plan of action)
Put up display boards that post salient progress points – every success, every win
Acknowledge people’s contributions
Maintain confidentiality within the team
Believe in your team’s success
Interviewer: Eve Ash
Interviewee: Colin McLaren