Knowing yourself better to communicate better - Part A
The most common communication styles and key behaviors that will improve your effectiveness in your relationships.
Getting your message across and ensuring you are understood are absolutely essential if you want to have a positive influence on your environment. In order to communicate more effectively it's important that you have the courage to assert yourself in your relationships with other people rather than being passive aggressive or manipulative.
To assert yourself fully while staying true to yourself it's essential that you have a thorough understanding of your personal values so that you can make them count in your interactions with other people. Inspiring trust in your colleagues will help you to establish effective working relationships.
This course will cover:
- Exploring the four main attitudes in interpersonal relationships.
- Identifying your ineffective personal attitudes.
- Selecting key actions to implement effective behaviors.
Target Audience
Anyone whose job is dependent on building successful relationships.
Prerequisites
There are no prerequisites, but it is recommended that you also complete Part B of this course.
Accreditation
PMI accreditation: earn 0.5 PDU points from PMI.
