J-2 Difficult People - Part 1
Video

J-2 Difficult People - Part 1

Brain Friendly Training
Updated Oct 29, 2019

How to deal with ‘difficult’ participants? Maintaining your own balance is the key. Very often we allow the difficult behaviour to throw our energy and focus. This is the very time to have confidence that we know our information have done the necessary preparation and only need to keep our thinking clear. This video talks about keeping ourselves on focus and how to address what may been seen as challenging behaviour.

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