Understand how to use trustworthiness and expertise to inspire belief with those people around you. Discover ways to build credibility and prevent people playing devil's advocate against your case. Understand how to restore lost credibility using tools such as apologizing, explaining and recovering with a plan.
Credibility is the ability to inspire belief, and it's essential for business relationships. This course will help you understand the core of credibility and how it can be built and used to inspire belief with those people around you. You will also learn how to restore lost credibility using tools such as apologizing, explaining, and recovering with a plan.