Empower your staff by understanding the importance of asking open questions
Open questions can empower staff as they force the responder to give a more considered answer than just "yes" or "no". In this lesson, you'll learn about the power of open questions and how you can use them to empower your staff.
This microlearning course comes with additional materials to help you implement the learning, including three key actions to take, a blueprint for self-coaching, and a simple infographic to remember the main points.