Home Ownership
Interactive

Home Ownership

Elearning WMB
Updated Jan 04, 2019

Course Overview

This course educates employees on providing an excellent level of customer service to homeowners as well as understand more about homeownership. It also instructs the learner on where to find further information where necessary.

Target Audience

Business and corporate

Learning Objectives

  • Leaseholders and Freeholders
  • Where do you fit in?
  • Dealing with Complaints
  • Managing Repairs
  • Typical Homeowner questions

Duration

40 Minutes