Course Overview
This course educates employees on providing an excellent level of customer service to homeowners as well as understand more about homeownership. It also instructs the learner on where to find further information where necessary.
Target Audience
Business and corporate
Learning Objectives
- Leaseholders and Freeholders
- Where do you fit in?
- Dealing with Complaints
- Managing Repairs
- Typical Homeowner questions
Duration
40 Minutes
