Welcome to the "Having Great Conversations" video course meant to teach you how converse in an effective and confident manner, whether it be in casual small talk or formal business discussions. It comprises four video lessons that cover topics ranging from getting in the conversational mindset to achieving productive conversations. These communication skills are vital for anyone wanting to succeed in business. This program is valid for one PDC for the SHRM-CP or SHRM-SCP and one hour of recertification credit through the HR Certification Institute. Please be sure to note the program ID number in your online recertification file. For more information about certification or recertification, please visit the SHRM website at www.shrm.org and the HRCI website at www.hrci.org. SHRM Activity ID: #18-8MJ1I and HRCI Activity ID: #347342
