Get started with workflows in Dynamics 365 for Customer Engagement

Important
Dynamics 365 licensing is changing. Microsoft Learn content may reflect either the updated branding or earlier branding during our period of transition. For more information about these licensing changes, see Dynamics 365 Licensing Update.
Microsoft Flow is now Power Automate. For more information, see this blog.
This content will be updated to reflect the branding change in the coming days.
Discover the benefits of using workflows to automate your Dynamics 365 tasks. An introduction to workflow is followed by creating customer workflow actions and building advanced workflows.