Front of the House: 04. Interacting with Guests: Special Circumstances
Interactive

Front of the House: 04. Interacting with Guests: Special Circumstances

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Updated Apr 29, 2020

All guests deserve high quality service and, as you know, consistent service is key to turning occasional visitors into regular customers. However, there are some special circumstances that require extra effort. Preparing for these situations in advance will help you react appropriately when they occur. In this course, we'll look at several special circumstances you're bound to encounter. These are: families with children, large groups, and persons with disabilities or health issues.