Follow-Through: Keeping Customers for Life
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Follow-Through: Keeping Customers for Life

Chart Learning Solutions
Updated Nov 21, 2019

By establishing best practice around post-sale follow through, you can expect greater customer retention, satisfaction and upsell. The mission of every business is to create and retain customers. From this lesson you will understand the ten ways to create brand loyalty and how to implement the six F’s strategy to exceed customer expectations.