Diffusing Anger - Cutting Edge Communication Comedy Series

Marcus runs a training session to help staff manager anger, and invites Serena as the anger management expert, which makes Carol angry. Marcus uses a toy crocodile and some boxing kangaroos to get the messages across, but when Michael and Sam are asked to demonstrate their anger management skills the role-play escalates into an embarrassing situation.

Key Learning Points

It’s easy to escalate anger. It’s a skill to dissipate anger and remain calm.

MANAGE ANGER EFFECTIVELY

• Don't bottle up anger
  INSTEAD: Calmly explain how you feel
• Don’t react to anger with anger
  INSTEAD: Rise above and stay rational
• Don’t get stuck on emotions
  INSTEAD: Be empathic and move forward
• Don’t walk away without resolution
  INSTEAD: Find common ground and resolve

Comedy makes learning fun

This course is part of the Cutting Edge Communication Comedy Series, created by Psychologist Eve Ash and comedienne Erin Brown, starring Emmy-award winning Kim Estes. A powerful training series covering topics every workplace needs to address. Short, sharp and funny with simple messages and skills for everyone.

Cutting Edge Communication follows several characters through a landscape of social faux pas, insult and embarrassment. This series will amaze and enter-train, covering important lessons in human interaction, motivation, leadership, service, unprofessional behavior, apologizing, negotiating, stress, difficult people among many other workplace hot button issues.

Everyone will laugh and learn with these short episodes that highlight dos and don'ts. This Australian produced series was filmed on location in Los Angeles.