Welcome to the "Developing B-Players into Top Performers video series! Managers typically spend most of their energy working with their high performers -- their superstars -- or with their low performers, trying to improve results. As a result, the middle tier of employees -- the people who show up and get their work done -- get ignored. This final video lesson in the series explores the processes that have to be in place to turn B-players into A-players and also provides tips for supporting B-players as they develop.