Course Overview
Real world situations that any employee can face in a given moment and for which they need immediate and easy to apply answers
Target Audience
Business People
Learning Outcomes
I just visited one of my most important clients. I wanted to demonstrate a new product to him, but before I could talk he exploded because we had failed to make a delivery on time. I was not sure how to deal with that situation. What should I have done?
Business Outcomes
Participants receive an immediate and practical support to situations they face where they are unsure of the best way to manage them. HR reduces the number of help queries and become more productive and the whole organization improves.
Duration
15 Minutes