Create and manage entitlements in Microsoft Dynamics 365 Customer Service
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Create and manage entitlements in Microsoft Dynamics 365 Customer Service

Learn about Microsoft Dynamics 365 entitlements.

Microsoft
Updated Apr 08, 2020

This module will focus on Microsoft Dynamics 365 entitlements and how they're used to define and track information about support contracts. It includes information about creating and defining entitlements, setting up entitlement terms and types, defining related records, and managing the entitlement lifecycle.