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Continuous Quality Improvement: Flow (Part 1 of 5) -- The Value-Added Flowchart
Biz Library
Updated Feb 12, 2019Welcome to the topic of continuous quality improvement (CQI)! "CQI: Flow" is a video course which provides tools for understanding and improving the flow of your business processes. This video lesson, "The Value-Added Flowchart," is the first of five. It describes the different kinds of value add: customer, business, and non-value add. The viewer will also learn how to construct a value-added flowchart.
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