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Continuous Quality Improvement: Data (Part 3 of 5) -- Selecting Useful Data
Biz Library
Updated Feb 12, 2019Welcome to the topic of continuous quality improvement (CQI)! "CQI: Data" is a video course meant to show how data can be documented and analyzed for continuous quality improvement in your organization. This video lesson, "Selecting Useful Data," is the third in a series of five. It covers the two purposes of key performance indicators (KPIs), the three types of KPIs -- lagging, leading, and coincident -- and examples of common KPIs for organizations.
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