Contact Management: Customer Relationship Management
Interactive

Contact Management: Customer Relationship Management

CRM is a software or internet-based approach to managing customer contacts and relevant data. This will teach you how to ensure that your CRM will not fail with employees and how to select the correct CRM for your requirements.

Chart Learning Solutions
Updated Nov 21, 2019

CRM is a software or internet-based approach to managing customer contacts and relevant data which can help improve your business relationships. In this course, you will learn the five must-have CRM features, the best system for your requirements, and you will discover how to ensure that your CRM will not fail with employees.