Conflict - Causes, Symptoms and Cures
Video

Conflict - Causes, Symptoms and Cures

Pearls Of Wisdom
Updated Jun 04, 2018

Course description

Looks at the causes for conflict in the workplace and describes the signs and symptoms that occur. Introduces the ''Interest-Based Relational Approach'' to conflict resolution.

Learning outcomes

  • Identify eight reasons for conflict in the workplace
  • Describe the signs and symptoms of conflict
  • Describe the ''Interest-Based Relational Approach'' to conflict resolution