Communication 101 from Emerald Works

About Communication 101 from Emerald Works:

This interactiveself study e-learning course provides an introduction to communication. Using a range of realistic examples, scenarios and challenges, it is the ideal starting point to begin building your communication skills. 

Communication 101 is for anyone looking for a clear, easy to understand introduction to communication. It is part of Emerald Works' 101 Suite, designed to help you build your personal effectiveness as a manager or leader.

By completing Communication 101 you will be able to: 

• describe what it takes to be a good all-round communicator 
• critically evaluate your communication skills 
• explain the importance of good communication and its impact on others 
• identify good and bad communication skills 
• describe some tools and techniques and how they can be used to improve communication