Great communicators make great leaders. Why? A powerful message conveyed with conviction inspires confidence in your leadership, and your team is more likely to see you as the leader they are prepared to follow. This then fosters a positive team culture where team members feel valued, and everyone is clear on expectations and accountability.
In this course, we’ll show you how to build your confidence and delivery with essential tools and frameworks for effective communication for any situation. Our practical models, examples and guides will show you how to apply these tools in your own workplace to prepare, plan and frame up team meetings and the messages you need to get across to your team clearly and confidently. We provide you with examples and the word power that you need to gain the confidence required to communicate as a great leader.
Who needs to do this:
Team leaders, supervisors and managers in need of practical and easy-to-follow guidelines for effective and positive communication, even in tough situations.
What you’ll learn:
- Why every leader needs to communicate with clarity.
- How to listen effectively to get perspective of all points of view.
- The communication models to implement: CARE - Provide performance feedback and set definite expectations while demonstrating empathy and understanding.
- Tools to frame your conversation and set parameters for your team in times of crisis or change.
