Coaching and Mentoring: Giving and Receiving Feedback

Feedback is the fastest intervention to performance improvement; if done effectively, it can be highly motivating and play a critical role in employee development. After completing this lesson, you will understand the benefits of effective feedback including accelerated learning, improved performance, enhanced relationships, and increased self-esteem. We will show you how to identify behavioral gaps and you will be introduced to a “feed-forward” process that will be extremely powerful for you in the future. We will also elaborate on why you need to be specific, impartial, and non-judgemental during feedback.