Welcome to the “Closing Sales with Confidence” video course meant to instruct learners on how to effectively close sales. This course, which comprises six video lessons, conveys the fundamental concepts about closing sales and describes basic closing techniques. In addition, it indicates how to follow up after the sale and cultivate customer loyalty. Finally, this course explains how to negotiate sales collaboratively to ensure resolutions are beneficial for all involved. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP and 1 hour of recertification credit through the HR Certification Institute. Please be sure to note the program ID number in your online recertification file. For more information about certification or recertification, please visit the SHRM website at www.shrm.org and the HRCI website at www.hrci.org. SHRM Activity ID: #19-WRNFZ and HRCI Activity ID: #378782.
