Cisco Troubleshooting and Maintaining (CCNP TSHOOT), Part 4 of 5: Performance and Convergence

Course description

This course helps prepare for the CCNP TSHOOT exam. it's recommended to take CCNP ROUTE and CCNP SWITCH courses to have an understanding before this course. This course discusses troubleshooting network performance issues and converged networks.

Each LearnNowOnline training course is made up of Modules (typically an hour in length). Within each module there are Topics (typically 15-30 minutes each) and Subtopics (typically 2-5 minutes each). There is a Post Exam for each Module that must be passed with a score of 70% or higher to successfully and fully complete the course.

Prerequisites

This is part 4 of the series.

Meet the expert

Robert Moore

Robert has more than 20 years of expertise in the fields of
sophisticated networking, information, and telecommunication technologies. He has worked as an Information Technology Consultant and Instructor, consulting and training in the networking realm of the IT Industry throughout Europe and USA since 2005. Clients include the United States Military, Mercedes Benz, Deutsche Telekom, and Diversion German Government Entities.

Video Runtime

151 Minutes

Time to complete

191 Minutes

Course Outline

Network Performance Issues

NetFlow, IP SLA, and AutoQoS (32:49)

• Introduction (00:21)
• Switch Port/Interface Issues (01:15)
• Cisco ANS Overview (01:57)
• ANS Optimization Cycle (01:33)
• Baselining and Application Optimization Tools (00:38)
• NetFlow Overview (01:02)
• NetFlow Configuration and Statistics (01:15)
• Cisco IP SLA Overview (01:09)
• Cisco IP SLA Configuration (01:41)
• Cisco IP SLA Responder (01:29)
• NBAR and IP SLA Responders (01:05)
• SLB Overview (01:22)
• QoS and AutoQoS (02:46)
• Common NetFlow Issues (01:08)
• Common IP SLA Issues (00:59)
• Common NBAR Issues (01:21)
• Common AutoQoS Issues (01:27)
• NAS Troubleshooting Commands (00:24)
• NetFlow Troubleshooting Example (01:52)
• IP SLA Troubleshooting Example (01:33)
• AutoQoS Troubleshooting Example (02:55)
• Identifying Switch Performance Issues (02:08)
• AutoQoS Troubleshooting Example Continued (00:40)
• Identifying Switch Performance Issues Continued (00:30)
• Summary (00:08)

Switch Performance Issues (32:36)

• Introduction (00:08)
• Troubleshooting Example: Duplex (02:57)
• Automatic Medium-Dependent Interface Crossover (01:07)
• Switch Forwarding Hardware (00:40)
• Troubleshooting TCAM Problems (03:46)
• Troubleshooting TCAM Problems Continued (02:28)
• Troubleshooting High CPU Load on Switches (04:07)
• DHCP Issues (01:48)
• Spanning-Tree Issues (02:07)
• HSRP Issues (01:58)
• Switch Performance Issue 1 (04:03)
• Switch Performance Issue 2 (03:01)
• Switch Performance Issue 3 (04:12)
• Summary (00:08)

Troubleshooting and Wireshark (28:40)

• Introduction (00:08)
• Troubleshooting High Router CPU Load (00:52)
• ARP Input (00:49)
• Net Background, IP Background, and TCP Timer (01:29)
• Troubleshooting Switch Paths (02:16)
• Troubleshooting CEF (02:38)
• Analyzing Packet Forwarding (02:54)
• Troubleshooting Router Memory Issues (05:10)
• Wireshark (05:32)
• Demo: Installing Wireshark (06:41)
• Summary (00:08)

Converged Networks

Wireless Connectivity (16:16)

• Introduction (00:30)
• Section Overview (00:55)
• Common Wireless Integration Issues (00:46)
• Standalone Wireless Solutions (00:32)
• Split MAC or Lightweight Solution (00:39)
• Wireless Integration Issues Continued (02:09)
• Wireless Integration Issue Tools (00:34)
• WLAN Connectivity Troubleshooting Example 1 (02:59)
• WLAN Connectivity Troubleshooting Example 2 (02:28)
• WLAN Connectivity Troubleshooting Example 3 (01:43)
• WLAN Connectivity Troubleshooting Example 4 (02:48)
• Summary (00:08)

Unified Communications (15:35)

• Introduction (00:08)
• Unified Communications Integration Issues (01:55)
• IP Phones (02:25)
• QoS (01:40)
• Unified Communications Commands (01:06)
• Voice Troubleshooting Example 1 (02:28)
• Voice Troubleshooting Example 2 (03:02)
• Voice Troubleshooting Example 3 (02:38)
• Summary (00:08)

Video Integration (25:12)

• Introduction (00:08)
• Video Application Types and Common Issues (01:08)
• Multicast Operation (02:09)
• Troubleshooting Video Integration Issues (01:02)
• Video Integration Troubleshooting Example 1 (04:03)
• Video Integration Troubleshooting Example 2 (03:18)
• Demo: Install SolarWinds (05:43)
• Demo: Network Sonar Wizard (06:11)
• Demo: Configure Alerts (01:18)
• Summary (00:08)