Building Rapport: Building Trust and Respect
Trust is our confidence in the integrity, strength, and competence of someone to meet our expectations. In this course, learn the four keys to building a professional trust fun. We will guide you how to deliver and receive feedback while maintain trust and teach you to understand the behaviors that feed trust and those that starve trust.
Building Rapport creates trust, friendship and much more, and is of great benefit to employees interacting with customers. Trust is our confidence in the integrity strength and competence of someone to meet our expectations. In this course, you will discover the four keys to building a professional “trust fund” and understand the behaviors that feed or starve trust. We will guide you how to deliver and receive feedback while maintaining trust. Understand the behaviors that feed trust and those that starve trust.
