Building and Expressing Empathy

Empathy is not only a significant component of emotional intelligence and a valuable interpersonal skill, but it’s also a core competency and a critical leadership skill. Knowing how to express empathy boosts your contribution, improves your leadership, and increases others’ satisfaction in working with you.

In this self-directed course, you’ll learn what empathy is, what kind of difference it makes, and how to both express it and get better at it. And you’ll learn specifically how to apply empathy in the workplace, through concise content and beautiful illustrations.