Interactive
Being persuasive in management situations - Part A
The term “negotiation” is used to refer to relationships with unions and management, customers and suppliers. This course touches on the usefulness of negotiation in a professional setting and the skills to enhance negotiation abilities that can be learnt overtime.
Cegos Training
Updated Nov 20, 2018Course Description
The term “negotiation” is used to refer to relationships with unions and management, customers and suppliers. These are explicit negotiations. However, the term “negotiation” is less widely used in relationships between managers and staff. Nevertheless, certain situations involve negotiation, even if it is implicit.
This course will cover:
- Clarifying the concept of the win-win relationship.
- Preparing for your negotiations.
Time to Complete
15 minutes
