Assertive Communication Skills: Module 3 -- Passive, Passive-Aggressive, and Lesser-Known Styles

When we talk about people who are difficult to communicate with, we really must look at passive communicators. Learn more about this style, as well as some other possible communication approaches. The quiz for this series is provided with the last video, "Assertive Communication Skills: Module 4 -- Assertive Techniques" (SVL_081095).