Appreciative Inquiry Case: Managing Change

Kylie Bell describes a government department, 18 months into a restructure, which applied the 5D model and improved overall wellbeing.

Kylie Bell describes to Eve Ash how the 5D model of Appreciative Inquiry was applied to a large government department which was 18 months into a restructure with multi-levels of change. The problem was defined as people feeling stressed, and so she encouraged people to pair and discuss examples of when they previously coped. They were then asked to dream about coping and what they might do differently (eg. asking for more communication from management, more self-care), and the steps needed to accomplish that. Finally, would their wellbeing improve, and how, if they were coping better?

This program is one of the Insights and Strategies Series, featuring psychologist Eve Ash interviewing a range of experts and business leaders who share their experiences and practical strategies for achieving best practice.

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Business Outcomes

This program will provide viewers with skills and strategies about researching and problem solving.