Insurance agencies, like all businesses, face challenges in creating and maintaining a level of efficiency and compliance. Conducting a self-audit need not be a "paralysis by analysis" experience. Self-audits can serve to highlight important gaps in the agency's internal controls and identify areas that require greater efficiency. Best practices that have emerged from Sarbanes-Oxley (SOX) legislation offer important approaches to tightening internal controls and instituting a higher level of efficiency in agency operations.