Advanced Communication Skills - Internal & External References

How do you know when you’ve done a good job? The answer to this question puts people in two different camps, and by understanding this you can achieve better communication outcomes. This course takes you through the two possible answers and the way you can use this at the workplace.

This microlearning course comes with additional materials to help you implement the learning, including three key actions to take, a blueprint for self-coaching, and a simple infographic to remember the main points.