Interactive
Active and empathetic listening
Fundamental skills for forming a constructive and sustainable relationship with the client.
Martina Tombolini
Updated May 06, 2021Do you ever listen to others offhandedly, trying to anticipate their answers... or do you end other people's sentences interrupting continuously?
In this learning pill, you will learn to actively listen to others, tuning in to their wavelength to understand all the information that is given to you! The goal is to listen in a truly active, empathetic and sincere way.
