A team member with a bad attitude

Course Overview

Real world situations that any employee can face in a given moment and for which they need immediate and easy to apply answers

Target Audience

Managers

Learning Objectives

I have a very nervous team member who occasionally, under stressful circumstances, loses all sense of decorum with me and with colleagues. Sometimes the situation gets beyond my control. How should I manage it?

Business Outcomes

Participants receive an immediate and practical support to situations they face where they are unsure of the best way to manage them. HR reduces the number of help queries and become more productive and the hole organization improves.

Duration

15 Minutes