Ensure greater customer satisfaction by learning about the different needs they have beyond low prices
Is the price the only factor when making a decision? You may be surprised that it is not only the lowest price that customers want to get from you. In this course, you will learn about the things 10 customers want and how to fulfill their needs.
This microlearning course comes with additional materials to help you implement the learning, including three key actions to take, a blueprint for self-coaching, and a simple infographic to remember the main points.