03. Conflict Management: The Conflict Process
Interactive

03. Conflict Management: The Conflict Process

ej4
Updated Apr 29, 2020

Once you're able to maintain your own emotions, there are things you can do to help calm down others involved in the conflict. You can think of this as helping move someone's mood from that red zone to a much calmer, yellow or green zone. There's an EASY process for this, which we'll discuss here.